Concierge Claim, tell me more.

 
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Claim Number: 

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1a. How did you hear about ConciergeCLAIM? Mailer
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 Web
 Claim Center Phone Call
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1b. Have you used the ConciergeCLAIM service before?  Yes  No
Please check the box that best matches the extent to which you agree or disagree. Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Applicable
1. I will recommend this service to my friends/family.
2. Service was explained in detail by the Travelers of Massachusetts Representative.
3. ConciergeClaim service was quick and easy.
4. Rental/loaner vehicle was readily available.
5. Travelers of Massachusetts Auto appraiser was helpful and courteous.
6. Travelers of Massachusetts Customer Service Representative was helpful and courteous.
7. Repairs were handled promptly.
8. I received regular status calls regarding repairs.
9. Car was clean when returned.
10. Repairs were completed to my satisfaction.
11. Overall, I am satisfied with the claim service provided.
12. Why did you chose ConciergeCLAIM?
(Check all that apply)		  Convenience
 Rental Vehicle
 Repair Guarantee
 Location
> Other, please specify: 
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